Customer Relations

Customer Relations OfficeWonderful West Virginia Magazine Office
West Virginia Division of Natural ResourcesWest Virginia Division of Natural Resources
324 4th Ave324 4th Ave
South Charleston, W.V. 25303South Charleston, W.V. 25303
Phone: (304) 558-6200Phone: (304) 558-9152
Fax: (304) 558-4299Fax: (304) 558-4299

Hunting and Fishing Licensing Unit
West Virginia Department of Natural Resources
324 4th Ave
South Charleston, W.V. 25303
Phone: (304) 558-6200
Fax: (304) 558-6208
Director of Customer RelationsCharles Kennedy
Manager – Hunting and Fishing License SalesFloyd Keeney
Hunting and Fishing License SalesLisa Boggess
Lisa Boggess
Michele Ennis
Maryann Preece
Melissa Runyon
Magazine Sales, Invoicing, Ads, and Customer ReimbursementCarol Childers
Magazine Sales and ServiceMatthew Montali
Front Desk ReceptionTerry Moore

Contact

For . . .Contact
Oversees the Customer Relations groups for the Administration section. This group publishes and sells the Wonderful West Virginia magazine; oversees the support services and selling of Hunting & Fishing licenses; and manages the front receptionst position.Charles Kennedy
Provides phone and live support for Hunting and Fishing License Sales, DNR ID, and Game Check assistance.Maryann Preece
Provides phone and live support for Hunting and Fishing License Sales, DNR ID, and Game Check assistance.Michele Ennis
Provides phone and live support for Lifetime Hunting and Fishing license sales, and Class Q and Class Y permits.Lisa Boggess
Coordinates Hunting and Fishing License agent bonding and setup. Coorespondence and purchases. Daily sales reconcilliation. Licenses for Disabled Veterans.Melissa Runyon
All other Hunting and Fishing License issues.Floyd Keeney
Provides phone and live assistance with Wonderful West Virginia magazine sales and subscriptions. Digital sales and Retail Accounts, Advertisments, Payment of Invoices, and Customer Reimbursements.Carol Childers
Provides phone and live assistance with Wonderful West Virginia magazine sales and subscriptions.Matthew Montali
Front Desk Reception – Provides phone and live assistance for callers and visitors. General questions concerning Hunting/Fishing/Boating regulations .Terry Moore

West Virginia Electronic Licensing System (ELS)
www.wvhunt.com
www.wvfish.com

Wonderful West Virginia Magazine
www.wonderfulwv.com

West Virginia Division of Natural Resources
www.wvdnr.gov